Refund Policy
Our Commitment to You
At SGS Pharmaceutical, we are dedicated to ensuring customer satisfaction with every product we provide. Should you find yourself unsatisfied with a product purchased from us, please contact our customer service team. We will evaluate your request for a refund or replacement based on our return guidelines. We prioritize delivering quality pharmaceutical solutions and aim to build lasting trust with our partners and clients across Ethiopia's healthcare system.
Steps to Request a Refund
To initiate a refund, ensure the product is within our return timeframe. Please contact our support team with your order number and reason for return. We will guide you through the return process and offer a solution that best fits your needs. We aim to handle all refund requests promptly and efficiently.
Contact Us for Assistance
For any further inquiries regarding our refund policy, please don't hesitate to reach out to us. We are here to assist and ensure your experience with SGS Pharmaceutical meets your expectations.